ShopTalk20/20 has worked to create and develop a global approach to sales evaluation, assessment and development. We have one of the most experienced teams in the sales evaluation industry. For three decades, ShopTalk20/20 has provided mystery shopping services, sales evaluations and audits, training and development, quality assurance and more to leaders in hospitality, senior living and other sales-generated industries. Our quality evaluators and operations personnel develop a customized approach for each of our clients. We become a part of your team and develop training programs and solutions to make a positive impact on your sales force and goals.